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Physicians Mutual is seeking a Tele-Service Representative (TSR) who serves as a representative of the Company while receiving incoming calls from customers and answering questions regarding new business, issued policies and claims. They document calls serviced and prepares eMEMs to other Departments when information is not available, when requesting coverage and plan changes. Other duties to be performed as requested.
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Physicians Mutual is seeking a Tele-Service Representative (TSR) who serves as a representative of the Company while receiving incoming calls from customers and answering questions regarding new business, issued policies and claims. They document calls serviced and prepares eMEMs to other Departments when information is not available, when requesting coverage and plan changes. Other duties to be performed as requested.
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Physicians Mutual is seeking a Tele-Service Representative (TSR) who serves as a representative of the Company while receiving incoming calls from customers and answering questions regarding new business, issued policies and claims. They document calls serviced and prepares eMEMs to other Departments when information is not available, when requesting coverage and plan changes. Other duties to be performed as requested.
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Physicians Mutual is seeking a Help Desk Analyst to join our Enterprise Technology Group. In this role, you’ll serve as the first point of contact for employees experiencing technical issues, providing support for hardware, software, applications, and network connectivity. You’ll troubleshoot problems, coordinate resolutions, and ensure employees receive timely, professional assistance. The ideal candidate combines strong technical aptitude with excellent customer service skills and enjoys helping others solve technology challenges.
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Bring your direct marketing expertise and people leadership skills to Physicians Mutual! As our Direct Mail Manager, you’ll lead direct mail and print acquisition campaigns that connect prospective customers with insurance products that meet their needs. You’ll manage a team of Direct Mail and Print analysts, oversee annual promotional budgets using industry knowledge and performance data to guide investment decisions and support profitable growth. This role combines strategic planning with hands-on campaign leadership....
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Great teams need a leader who helps people succeed. Physicians Mutual is seeking a Phone Supervisor who brings a coach’s mindset to leading a sales team—someone who builds confidence, recognizes progress, and helps each representative reach their potential.
In this role, you’ll lead a team of Agents in a fast-paced environment. Through hands-on coaching, clear expectations, and consistent support,...
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Physicians Mutual is seeking a Warehouse Clerk to support daily warehouse operations, including receiving, storing, organizing, and distributing materials to support production and business needs. In this role, you’ll help maintain accurate inventory, fulfill supply orders, coordinate shipments, and ensure materials are delivered safely and on time. The ideal candidate is dependable, detail-oriented, and enjoys working in a hands-on, team-focused environment.
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We are seeking an experienced and detail-oriented Senior Claim Examiner to manage an assigned caseload and serve as a primary point of contact throughout the claim’s lifecycle. This role is responsible for reviewing, evaluating, and processing claims while providing clear guidance and support to policyholders, providers, and internal partners.
The ideal candidate will demonstrate strong analytical skills, sound judgment,...
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Physicians Mutual is seeking a Life Claims Examiner to join our Claims team. In this role, you will review and evaluate life insurance claims by analyzing policy provisions, death certificates, and supporting documentation to determine accurate claim outcomes. You’ll communicate with beneficiaries and other parties, ensure compliance with state regulations, and make timely payment or denial decisions.
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Physicians Mutual is looking for an experienced Senior Workflow Developer to join our Enterprise Technology Group. In this role, you’ll design, develop, support and improve business processes and workflow and scanning solutions that are critical to our operations.
A significant focus of this position will be BPM/workflow and scanning development in Case360 (similar to Appian, Pega, etc.) and Tungsten TotalAgility (KTA), including workflow and process design, integrations, troubleshooting and ongoing solution...
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At Physicians Mutual, we’re looking for a talented actuarial professional to join our Product Management team. This is a great opportunity to contribute to meaningful work that supports product pricing, development, and long-term business growth.
In this role, you’ll use your analytical and problem-solving skills to ensure our Medicare Supplement and other Health products are thoughtfully designed, competitively priced, and fully compliant with regulatory requirements. You’ll collaborate closely with cross-functional teams across actuarial, finance, marketing, and product development, helping...
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Physicians Mutual is seeking an experienced Pricing Actuary - Medicare Supplement Product Management to provide actuarial leadership for the design, pricing, implementation and ongoing management of Medicare Supplement insurance products.
In this role, you’ll focus on Medicare Supplement pricing strategy, rate adequacy, product profitability, experience monitoring and regulatory support. You’ll partner closely with Product Management, Underwriting, Claims, Finance, Marketing, distribution teams and other business partners to...